Success Story
Recovered $3.850.53 for Amazon seller – Section 3 deactivation – Inauthenticity complaint
Our Process
When Halcyon Traders LLC reached out, their Amazon account had been deactivated under Section 3 for an inauthenticity complaint.
The bigger blow?
$3,850.53—frozen.
After several failed attempts to recover the funds, they failed to recover the business and locked funds.
That should’ve been the end of it. But they weren’t ready to give up. And neither were we.
This wasn’t about flooding Seller Support with templates.
We took a different route:
Investigated the suspension at a micro level
↳ including ASIN history, complaint triggers, and communication patterns. Crafted a fresh appeal
↳ grounded in Amazon’s own policy language (demonstrating full accountability and corrective action.) Escalated with clarity
↳ cutting through red tape to reach the teams who could actually make a decision.
The Result
All withheld funds—$3,850.53—were fully recovered. No more “final decision.” No more dead ends.
Just a relieved client, and a business back in motion.
